Frequently asked questions

Delivery in 5-6 days from the day you order (Sundays count). Remote pincodes can take longer. You can check your pincode on any product page.

Yes, cash on delivery is available on most pincodes. There is no extra fee for cash on delivery. Online payment is not switched on yet; it may be soon.

Use our Find my size tool: enter your height and weight (and your usual size if you know it) and we suggest a size. Every product also shows its size chart, the model's height and size, and what reviewers said about the fit.

You can ask for a size exchange within 7 days of delivery. Items must be unworn, unwashed and have their tags. Exchanges are subject to stock.

Open the link in your order confirmation message, or use the Track order page with your order number and the mobile number you used at checkout. The page updates by itself as your order moves.

Each product page lists its fabric and care instructions. In general, wash dark colours separately in cold water on a gentle cycle and do not bleach.

Contact us as soon as possible with your order number. Orders that have not been shipped can usually be cancelled.

Reviews are written by customers who received the product, using the link we send after delivery. This keeps reviews honest.

Not at the moment.

Send us a photo of a kurti you love and your size. We look at it and reply with a price. If you like the price, we approve it, you pay, and we stitch the kurti. You can follow every step, with photos and videos, on your tracking page.

It depends on the style, fabric and extras, so we quote after seeing your photo. You see the exact final price before you pay. If you do not like it, you pay nothing.

We tell you the number of days together with your quote. After it ships, delivery takes about 5 to 6 days.

Pick a size from our size chart. If you know your measurements, you can enter bust, waist and hip in centimetres (kurti length and height are optional). Not sure yet? Choose "I'll send my measurements later" and send them in a message on your tracking page.

Show the front of the kurti on a plain background, and add a close-up of the work (neckline, embroidery, sleeves). You can upload up to 4 photos (6 MB each). A cropped face is fine, you do not need to show your face.

Yes, you can add a reel or video link (Instagram, YouTube, Pinterest and similar) as extra help. We still need at least one photo, and a screenshot from the reel works well.

We will tell you how fit is handled for your kurti before you pay, so you know it up front.

You pay only after we approve your price, then the full amount upfront. Online payment may be switched on soon; until then we confirm payment with you by message. Your tracking page shows the amount and what to do.

We use them only to quote, stitch and deliver your kurti and to message you about it. Your photos are never shown publicly. Only if you tick the separate box, and only after delivery and our approval, we may show your design photo, the finished kurti and your review with your first name only. You can take that down any time from your tracking page. You can also ask us to remove your details.

We make our own version of the style you show us. We do not copy brand logos, labels or trademarked prints. If your photo depends on one, we will tell you what we can do instead.